TKYR application is a digital platform ('TKYR') that allows Customers who use its services to order from restaurants, cafés, etc. (the 'Shops'), and offers its customers (the 'Customers') an easy way to order from the Shops that are displayed on TKYR, and the delivery of their orders to their desired location.
The purpose of TKYR is to provide a simple and convenient service to the Customers and connect them to the Shops and allow them to browse the product lists, and seamlessly choose their favorite items and products.
We have created TKYR to be a comprehensive electronic complex for the Shops, and to deliver their products through the Internet.
TKYR does not sell or interfere in any way in the production, manufacture, or preparation of any product. TKYR's role is limited to (1) enabling Customers to search for the Shops and place their orders; and (2) the receipt of Customers' orders from the shops and the delivery of such orders to the Customers' chosen addresses.
The Shops are solely responsible for complying with the laws, regulations, and standards to be applied in Saudi Arabia, such as those relating to the preparation, licensing, sale, marketing, prices, and safety of products.
However, it is important for Customers to understand that TKYR does not in any way independently confirm the nature, components or quality of the Shops' products. The responsibility to comply with the applicable laws and regulations for the preparation or sale of products rests with the Shops alone. Customers must access the products' information provided by the Shops on TKYR or request it directly from the Shops, as well as verify the Shops' compliance with applicable laws and regulations.
TKYR does not guarantee to Customers the quality of any product, or that the materials are in accordance with applicable laws and regulations, nor does ensure that the list of products displayed on TKYR matches what is actually offered by the Shops. Furthermore, a Shop may on its own responsibility, undertake that materials or product to be sold are in accordance with special standards, such as organic, macrobiotic, or other sensitivity standards.
However, TKYR does not independently verify or confirm such undertakings. TKYR will not be responsible for any products or services provided by any of the Shops. In addition, TKYR does not bear any responsibility case one of the Shops' products is unhealthy, cause a particular problem or disease, or unacceptable to Customers, or does not meet Customers' expectations in any way.
Customers alone are responsible for verifying their delivery addresses accuracy, and TKYR will not liable for any error related to the delivery addresses.
During the use of TKYR services, the Customer accepts and acknowledges the following:
The information contained in the registration form is correct, provided that such information is required, and that the Customer is solely responsible for any consequence that may arise from any false or insufficient information.
The Customer is solely responsible for all the ideas, opinions, and personal data that he/she provides while using the services of TKYR, as well as responsible for all files uploaded to the TKYR and personal information provided.
TKYR shall neither be responsible in any manner for those files nor the unauthorized access to any services provided via TKYR, or in any manner other than that specified by TKYR.
Tkyr shall be compensated for all material and moral loss in the event that the Customer does not comply with the above-mentioned articles.
TKYR shall not be liable for any damages that may arise from reading the data belonging to any Customer by any unauthorized individuals.
The Customer shall not send any messages that are threatening, unethical, racist, or contrary to the local laws and international agreements, and any correspondence, addresses or pseudonyms shall not be contrary to regulations, public morals, good conduct, and laws.
Not to send any information or programs that may damage the information or software on the devices of other Customers, and all records or materials that are obtained by using TKYR services shall be within the consent of the Customer, and the Customer shall be fully liable for any damage or loss of information or any other loss arising from the same to the Customer device. The Customer shall not have the right to claim compensation for any loss arising from using the service.
Not to send any information by e-mail that is legally prohibited or distribute any messages that are not allowed to be sent, such as chain letters, malware, etc
Pay pre-ordered service fees upon delivery of products, otherwise products shall not be delivered.
TKYR will fully cooperate with any law enforcement agencies or court decisions that ask or direct TKYR to declare the identity or location of any person who publishes any material in violation of the above paragraphs.
TKYR may temporarily or completely shut down systems at any time, and it shall not assume any liability to TKYR's Customers or any third party due to the temporary or complete shutdown of the system's operation.
The Customer's name and password will be reviewed and approved after filling out the form's data that will be provided to the Customers by TKYR. TKYR may prevent Customers who have filled out the form's data or communicated with the TKYR, although they have passwords, from obtaining a new password or using their passwords for an indefinite period of time, if TKYR deems it necessary.
TKYR's role is limited to notifying the Shops of the Customers requests, and TKYR is entitled to keep or delete all or some files and messages provided by Customers during the use of services for some time during periods deemed appropriate by TKYR, and TKYR will not be responsible for keeping or deleting any files.
TKYR owns the property rights and copyrights resulted from the ownership of information, documents, software, designs, graphs, etc., which it produces itself and/or purchases.
TKYR may change services that do not require membership to services that require membership, and TKYR may provide additional services and change some services in part or in full or convert them into paid services.
TKYR has the right to be unavailable at times for maintenance and/or updating operations. Although TKYR will seek to inform Customers in advance of the unavailability of any service, this cannot be guaranteed and TKYR reserves the right to modify or withdraw any services at any time.
TKYR shall not be liable for any obligations, claims, or losses resulting from any of the comments posted or any of the content on TKYR.
TKYR property: Comments posted on TKYR are the sole and exclusive property of TKYR, TKYR shall have the right to reproduce, modify, translate, transfer, and distribute all materials related to the comments, and TKYR shall not in any way be obliged to pay the comments authors or any person or any other party for their comments.
When a Customer's order is accepted, this represents an agreement between the Customer and the Shop, and the Shop alone shall be fully responsible for this order. TKYR's role is limited to notifying the Shop of the order and delivering the order to the Customer. Delivery, order fees, or any other fees are to be charged based on TKYR's policies and each Shop's prices. All fees will be presented in the order summary.
Terms and conditions of online payment:
In the event of refunds to the Customer, it may take 14 working days to recover the amount paid by the company to the Customer account, and in the event of any delay in returning the amount to the Customer account that he has paid, the Customer must follow up directly with the bank and we will send an email to the Customer containing a hard copy of the refund notice in case the Customer wishes to review the bank.
The Customer is fully responsible for executing and submitting the order using TKYR's services. The Customer will be compensated in the event that any part of the order is missing.
The terms and conditions of the promotions are fully subject to TKYR's discretion in accordance with its policies, whether the offers are concerning order's delivery or Shops prices.